Specializing in customizing various projects, with 10 years of experience
Most of what gets called custom is a dimension: a top 40 mm narrower to clear a column, a booth 30 mm shallower to keep an aisle, a seat 20 mm lower for a counter that came out high. Those are quoted at the same price as stock.
Four kinds of custom, and what each one costs
Dimension
Top width, booth depth, seat height, run length. Cut from the same drawings with the same jigs, so there is no tooling charge and no change to the unit price. This is most of the work we do.
Finish
RAL or NCS powder colour, a laminate from your brand standard, or a cover fabric supplied as COM. Colour matching is priced once per order rather than once per chair.
OEM
Your drawing, your model, your label on the carton. It needs dimensions with tolerances on them, and the sample round is not optional.
New tooling
Shaped shells, machined profiles and cast components that do not exist yet. This is the only category with a tooling cost, and it is quoted on its own line before anything is committed.
The process, in the order it happens
| 01 Drawings | One to three working days from your sketch, plan or reference photograph |
|---|---|
| 02 Quotation | Same document as the drawings, line by line, EXW or DDP |
| 03 Sample | About fifteen days for one chair or a table top in your finish |
| 04 Revision | One round included: depth, height, colour or a joint detail |
| 05 Production | Fifteen to thirty days after approval, thirty-five on booth runs |
| 06 Packing | By set or by stack, labelled by position on the plan |
What we will not do
- Copy a protected design exactly. Silhouettes can be answered with something close, and that is the honest version of it. Direct copies of a registered design do not go on our drawing.
- Quote a material we cannot test. If a project needs a fire or emissions document for a specific laminate or cover, it has to come from the mill that issues it.
- Promise a date we cannot hold. Three to four weeks holds for stock finishes in a normal month. December is not a normal month, nor are the two weeks after a national holiday, and the quotation says so.
What to send
Dimensioned sketches are best, a floor plan marked up is second best, and a photograph of a piece already on site is enough to start. What we cannot work from is a mood board with no dimensions, because the first reply would only be a question about dimensions.
Is there a tooling fee for a custom size?
Can the powder colour be matched to a brand standard?
How many revisions are included?
Sketch in, drawing out
Sketch, plan or photograph all work as a start. Three days or less for the drawing, with the price written on the same sheet.